Turning Crossroads into Intersections: Combining Security with Experience

In part one of this series, we talked about the intricate “cat and mouse” dynamic between AI and cheating. As cheating evolves, so too must the ways to combat it. This back and forth is like a chess game, only, in this game, the stakes are much higher. 

Yes, security is paramount, but you also have to consider the candidate experience when implementing new defenses. Testing can already be a source of stress for test-takers, so it is important to find ways to protect exams without creating additional difficulties. The intersection of exam security and the candidate experience is delicate, but when addressed correctly, can be a win-win for test-takers and test-administrators. 

In part two, we go into more specific details about the ways to increase security and combat new cheating techniques without adding additional stress. Let’s dive in. 

The Evolution of Cheating

Like with any technology, new innovations lead to an evolution of advancements. In the world of testing, a variety of new cheating methods have popped up that make it easier than ever for test-takers to get an edge. Some of these ways include:

  • Deep fakes – A video of a person in which their face or body has been digitally altered so that they appear to be someone else
  • Eye contact correction – The use of AI to adjust a person’s gaze on video to make it look like they’re looking directly at the camera
  • Generative AI – An online test assistant that answers questions for test-takers
  • Special hardware – Physical things that can be used during testing, such as earbuds, a second monitor, or cables to connect to external devices
  • Advanced malware – Software that is installed on a test-taker’s computer that can provide remote control of an exam  

We’ve come a long way from crib notes. Each of these techniques are very sophisticated, and, as methods are developed to combat them, they either evolve or are replaced by new ones. That’s why you need the most advanced methods to fight fire with fire.

Choosing the Right Type of Security

In the world of security, if you find yourself being reactive versus proactive then it is already too late. Not only is it crucial to know about the latest in defenses, but they must be implemented correctly as well. It is both a sprint and a marathon. You must cross the finish line first, while, simultaneously, thinking about long term results.

With a wide variety of tools available, it can be confusing for organizations to determine what path they should take. That is where the candidate experience comes into the equation. Your choices must not only effectively prevent cheating, but also avoid additional stress. Let’s look at the ways to accomplish this.

The Intersection of Security and Candidate Experience

Want to know a little secret? Some of the best new types of security can be done with technology that is already being used and with devices that are already owned by test-takers. Things like the use of AI and cell phones. Here are some of the ways that Kryterion can preserve the integrity of your exam without adding stress to your candidates. 

AI Item Writing: Helps our human proctors catch things they might have otherwise missed. By integrating AI into Kryterion’s live online proctoring, we’re providing backup to our human proctors while not adding additional steps for the candidate.

AI Room Pan Pre-Check Identifies potential compliance issues before the test begins. This feature scans the testing environment to look for unauthorized materials or potential rule violations ahead of time to avoid interruptions. The technology is user-friendly and minimizes potential stress for the test-taker.

AI Guided Pre-Check: Allows candidates to complete ID verification with their mobile devices. This accelerates the onboarding process on exam day, removing one potential cause of anxiety. 

Dual Camera: Provides multi-angle monitoring using the candidate’s own cell phone, adding an additional layer of security without causing disruption to the candidate. By combining the two cameras, a landscape view of the testing station is formed along with the standard webcam view of the candidate’s face and eyes. 

Secure Browser: Restricts the free use of a computer and browser so that candidates can’t access computer files, use Chat GPT or Teams, or switch between applications. It is easily installed and uninstalled on the test-taker’s computer to avoid additional stress on test day. 

Helping Your Organization Reach the Intersection

Our security enhancements provide unparalleled protection without compromising the candidate experience. We designed everything to work seamlessly with technology that test-takers already know and use, changing potential crossroads to smooth intersections. Let’s talk more about how Kryterion can help you find the right balance between security and user experience. 

About Kryterion Inc.

Kryterion Inc. is a global leader in innovative testing and credentialing solutions, helping organizations across various sectors develop and manage their assessments with our advanced test development platform and multi-modal delivery solutions. Established in 2001, Kryterion offers secure, integrated services and extensive support, empowering candidates to demonstrate skills and achieve success in world-class careers.

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